Blue Label Telecoms Integrated Annual Report 2019

ABOUT US	1
Approach and reporting frameworks	1
Company overview	2
Highlights	4
How we create value	5
The RITE strategy and the six capitals	7
Material risks	13
Stakeholder relations	16
LEADERSHIP	22
Board of Directors	22
Executive committee	26
Chairman's report	27
PERFORMANCE	30
Joint CEOs' report	30
Financial Director's report	33
Ten-year review	50
Value added statement	52
Operating structure	54
Operational review	56
Human capital	64
Employee health and safety	69
Socio-economic and community development	70
GOVERNANCE	74
Governance philosophy and approach	74
Effective and ethical leadership	75
Board composition, structure and report back	76
King IV functional areas	84
Governance of risk	85
Technology and information governance	86
Compliance report	87
Combined assurance	88
Audit, Risk and Compliance Committee's report	89
Social, Ethics and Transformation Committee's report	96
Remuneration report	98
FINANCIAL PERFORMANCE	122
Prominent notice	122
Statement of Directors' responsibility	122
Approval of the financial statements	123
Declaration by the Company Secretary	123
Independent auditor's report	129
Directors' report	124
Group income statement	145
Group statement of comprehensive income	145
Group statement of financial position	146
Group statement of changes in equity	147
Group statement of cash flows	149
Notes to the Group annual financial statements	150
SHAREHOLDERS' INFORMATION AND ADMINISTRATION	251
Annexure to the Group annual financial statements – shareholder analysis	251
Notice of Annual General Meeting	253
Form of proxy	259
Notes to form of proxy	260
Glossary	261
Administration	263

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