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HEALTH AND SAFETY RESPONSIBILITY AND PRACTICES

The OHSA clearly sets out the legislative requirements for companies to ensure a safe and healthy work environment. The Group Health and Safety Policy has been implemented in accordance with the guidelines set down in the OHSA and articulates the Group’s commitment to ensuring a secure work environment. This includes regular fi re drills, monthly Health and Safety Forum meetings, and regular training workshops for elected representatives in respect of fi rst aid, fi re marshalling and evacuation procedures.

Health and safety activities include:

	appointment of a Group Health and Safety Manager, who assumes full responsibility for the management and facilitation of health and safetyrelated activities, inclusive of policy, practices and procedures;
	appointment and training of health and safety representatives, first aiders and fire marshals at the head offi ce and at branch offi ces;
	facilitating and documenting monthly meetings conducted to evaluate Group health and safety performance;
	identifying health and safety hazards by means of a formal hazard survey done monthly and taking appropriate action to mitigate such risks;
	displaying relevant health and safety plans, evacuation procedures and policies in strategic points throughout the place of business;
	creating awareness and training of employees around health and safety requirements via rigorous induction, regular drills and awareness presentations;
	conducting business activities in a manner which ensures the general wellbeing of staff from a physical, mental and social perspective; and
	regular evaluation of Group practices compared to relevant health and safety legislation.

The three main health and safety risks identified across the Group are fire, motor vehicle accidents and floor surfaces. The Group experienced 17 non-reportable health and safety incidents during the year (2013: 10).

The disabling injury frequency rate increased by 0.12 due to greater awareness among staff of the need to report workplace injuries. The majority of the incidents related to people slipping on stairs and motor vehicle accidents. Staff are regularly reminded to exercise caution when descending stairs, by using the two-point contact technique.

The Group continues to offer staff the “Wellness for Life” programme, which is aimed at addressing and reducing stress levels. The programme partners with organisations which specialise with counselling in areas such as debt, trauma, substance abuse and physical wellbeing, including support for those with HIV/Aids, cancer, tuberculosis and diabetes. The Group regularly arranges staff wellness days with organisations to assist with health and wellness, insurance, and fi nancial and retirement planning.