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INTEGRATED ANNUAL REPORT 2012
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BUSINESS MODEL & STRATEGIC OBJECTIVES
Approach and reporting structure
Business illustrated
Nature of business
Key facts
Vision, mission and values
Highlights for the group
Financial history
Operating structure
Milestones
Strategic objectives
Material impacts and risks
Ethical business conduct
LEADERSHIP
Board of directors
Senior management
Chairman’s report
Interview with joint CEOs
GOVERNANCE
Governance framework
Governance of risk
Technology governance
Stakeholder relations
Remuneration report
Report of the Audit, Risk and Compliance Committee
OPERATING PERFORMANCE
Operational overview
Value added statement
Social practices
Human capital
Health, safety and environmental
Assurance report
FINANCIAL PERFORMANCE
Financial director’s report
Prominent notice
Statement of directors’ responsibility
Declaration of company secretary
Independent auditors’ report
Directors’ report
Group statement of financial position
Group statement of comprehensive income
Group statement of changes in equity
Group statement of cash flows
Notes to the group annual financial statements
Company statement of financial position
Company statement of comprehensive income
Company statement of changes in equity
Company statement of cash flows
Notes to the company annual financial statements
Glossary of terms
Administration
AGM
Notice of annual general meeting
Explanatory notes
Salient features of proposed new memorandum of incorporation
Form of proxy – annual general meeting
Notes to the form of proxy
Summary of the rights
GRI INDEX
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