60 / 248
58
BLUE LABEL INTEGRATED ANNUAL REPORT 2015
STAKEHOLDER RELATIONS
CONTINUED
Stakeholder
group
Nature of engagement
Method of
engagement
Dialogue process and
outcomes
Communities,
educational
institutions and
research
organisations
– we participate
with leaders in the
communities in
which we operate
By deepening our understanding
of the interests of the
communities in which we
operate, we enhance trust and
strengthen relationships.
The TPC community channel
specialises in the development
and empowerment of
broad-based communities
through the deployment of
mobile technology and products.
The community channel aims to
distribute the Group’s products
more widely, create job
opportunities for members of the
communities and share a portion
of the revenue with these
communities.
Senior Management, such as the
Group Head of Human Resources
and the Head of Investor and
Media Relations, also engages
with the business community,
professional associations and
research organisations across
various levels on a regular basis.
The Joint CEOs and Senior
Management are involved in
collaborative projects and
workshops with the Gordon
Institute of Business Science
(GIBS), among other local and
international business and
secondary schools.
Management also takes
cognisance of the work of
Financial Technology Partners LP,
Frost and Sullivan, and the
Institute for Futures Research at
the University of Stellenbosch.
The outputs of relevant print,
electronic and social media
monitoring services are also
noted.
The Joint CEOs are regularly
recognised for their contributions
to entrepreneurialism, business
development and the community
in general, if not as award
recipient, then as a judge. Some
accolades are listed in each
person’s biography on page 21.
Face-to-face formal
and informal
meetings and forums.
Training and
workshops. Outreach
programmes, as
requested.
Presentation at
conferences,
participation in panel
and roundtable
discussions.
Address public
conferences,
roundtable sessions
on governance and
sustainability.
Frequent engagement
with lecturers,
students and scholars
at formal and
informal settings.
Case studies assist
the Group and the
community in better
understanding
developments,
challenges,
achievements and
failures.
The Group,
represented by
Executive Directors or
Senior Management,
frequently
participates in group
discussions with the
community
on business
entrepreneurialism
and administration.
The Group supports making
responsible contributions to
broader societal issues, be it
through its charitable
donations, CSI spend or in
developing our business
model among communities.
See page 80
for more detail.
The communities in which
the TPC community channel
operates are mainly worried
about the upliftment of their
community, the enhancement
of skills and the delivery of
services in their mostly rural
areas. These concerns are
directly addressed by the
community channel, in
focusing on providing
services, creating job
opportunities and stimulating
economic upliftment.
These opportunities provide
extramural stimulus for senior
staff and enable them to
extend their knowledge,
mentoring reach and
networks.
This provides the Group quick
access to talented individuals,
while gaining direct line of
sight into academia, where it
may be able to offer and
receive learning.