Blue Label Telecoms Integrated Annual Report 2019

130 Blue Label integrated annual report 2019 Glossary continued WORD DEFINITION JV Joint venture King IV King IV Report on Corporate Governance for South Africa KPMG KPMG Services Proprietary Limited LBS Location-based services LSM Living standards measure LTI Long-term incentives M-commerce Mobile commerce Main market The informal, mostly rural, market in South Africa, from which the Group derives the bulk of its revenues M&A Mergers and acquisitions MNO Mobile network operator, such as Vodacom, MTN, Telkom and Cell C in South Africa MoI Memorandum of Incorporation money remittances The ability to transfer money to another individual without a bank account NAV Net asset value NC Nomination Committee, part of the Remuneration and Nomination Committee NERA National Empowerment Rating Agency NPCI National Payments Corporation of India, the national transactions switch NQF National Qualifications Framework, the system that records levels of learning activities Oxigen/Oxigen India Oxigen Services (India) Private Limited Oxigen Online Oxigen Online Services (India) Private Limited physical prepaid airtime Prepaid vouchers that are available as physical items PINless top-up E-token recharge directly to mobile phone via a POS device POP Points of presence PoPI Protection of Personal Information Act POS Point of sale, usually a place or a device PowerPin voucher Offline prepaid electricity top-up, consolidates the purchase of prepaid electricity across national municipalities PwC PricewaterhouseCoopers Inc. Reware Reware is a distributor of certified pre-owned smartphones RC Remuneration Committee, part of the Remuneration and Nomination Committee RNC/Remco Remuneration and Nomination Committee SAICA South African Institute of Chartered Accountants SBI State Bank of India SDP Service delivery platform SED Socio-economic development SHEQ Safety, Health, Environment and Quality SIM card Subscriber identification module card SMS Short message service spaza shop An informal convenience outlet SRI Index Socially Responsible Investment Index SSETA Services Sector Education and Training Authorities STI Short-term incentives TJ Transaction Junction Proprietary Limited touch points Devices through which consumers are able to purchase Blue Label products and services TPC The Prepaid Company Proprietary Limited transactional services Includes money transfers, payments of bills and the like unbanked People without bank accounts underbanked/badly banked People with poor access to mainstream financial services, such as banks and therefore rely on alternative financial services or alternatively people with bank accounts who do not make effective use of the broader services offered by the bank – they merely deposit and withdraw cash from their accounts UniPIN Universal PIN for prepaid electricity USSD Unstructured supplementary service data value added Measure of wealth the Group has created in its operation by “adding value” to the cost of products and services VAS Value-added services Viamedia Viamedia Proprietary Limited virtual distributor Distribution of e-tokens of value in electronic format virtual prepaid airtime Airtime top-up in an electronic format WAP Wireless application protocol WASP Wireless application service provider WASPA Wireless Application Service Providers Association

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