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BLUE LABEL INTEGRATED ANNUAL REPORT 2016
48
Stakeholder relations
continued
Stakeholder
group
Nature of engagement
Method of engagement
Dialogue process and
outcomes
Providers
of capital,
including
shareholders,
institutional
and retail
investors
and financial
analysts
– delivering
value to
Blue Label’s
shareholders
Engagement includes
ongoing and/or ad hoc
meetings with senior
management, involving
presentations and discussions
covering Group financial
performance, overview of
strategic direction and the
investment proposition.
Visits to head office and the
warehouse at No 75
Grayston Drive and to a local
shopping centre, merchant
trading grounds and our
customers’ sites are arranged
on request.
Individuals from this
stakeholder group and their
contact details are registered
on the Blue Label investor
database.
Questions received via
telephone or e-mail are
answered expediently, with a
return time of no longer than
48 hours from receipt, with
due regard of close periods.
Management undertakes
local and international
roadshows to existing and
prospective institutional
investors and analysts, at
which one-on-one and group
meetings take place.
Integrated annual report,
interim report and AGM.
The highlights of the interim
and year-end results are
published in the press as a
short-form advertisement,
with the long form posted on
the website.
Material announcements are
issued through SENS via the
JSE.
Ad hoc face-to-face
meetings, group meetings,
teleconference and
videoconference calls with
management and/or the
Head of Investor Relations.
Speaker and presenter at
investor conferences, JSE
showcases and other
workshops.
Investor alerts are e-mailed to
those registered on our
database.
Other activities as arranged
by sell-side analysts, banks
and financial communication
and media houses.
To address this stakeholder
group’s request to increase its
understanding of the business
model, the geographies and
markets in which we operate,
as well as the five categories of
products and services
distributed, management is
available to take meetings and
conference calls throughout the
year, subject to close period
dates. Presentations and
webcasts are posted on the
website.
A warehouse, situated at No 75
Grayston Drive, can be visited by
prior arrangement.
Visits are arranged to local
markets, petroleum forecourts,
retail outlets, Mom & Pop stores
and malls, where our
merchants’ activities can be
witnessed. By prior arrangement
the truck and footsoldier model
can be seen in action in nearby
local communities. Visits of this
nature were held in and around
Johannesburg during the year.