1. RESULTS OF OPERATIONS
1.1 Segmental summary
  The Group's segment reporting follows the organisational structure as reflected in its internal management reporting systems, which are the basis for assessing the financial performance of the business segments and for allocating resources to these segments. Management's assessment of the Group's organisational structure takes the geographical location of the segments into account.
  Operating segments are reported internally to the chief operating decision-maker in a manner consistent with the financial statements. In addition, the chief operating decision-maker uses core headline earnings as a non-IFRS measure in evaluating the Group's performance on a segmental level. The chief operating decision-maker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the Executive Directors, who are responsible for making strategic decisions on behalf of the Group.
  Transactions between reportable segments are conducted on similar terms as other transactions of a similar nature.
 
  The segment results for the year ended 31 May 2023 are as follows:
     Total  Africa Distribution  International  Solutions  Corporate 
     2023 
R'000
 
2022 
R'000 
2023 
R'000
 
2022 
R'000 
2023 
R'000
 
2022 
R'000 
2023 
R'000
 
2022 
R'000 
2023 
R'000
 
2022 
R'000 
  Continuing operations                                
  Total segment revenue   24 958 278   24 531 675   24 470 272   24 023 222  —  —  283 366  254 571  204 640  253 882 
  Internal revenue   (6 040 015)  (6 725 413)  (5 826 462)  (6 470 619) —  —  (8 913) (912) (204 640) (253 882)
  Revenue    18 918 263   17 806 262   18 643 810   17 552 603  —  —  274 453  253 659  —  — 
  Segment result                                
  Operating profit/(loss) before depreciation, amortisation and the additional items listed below  2 042 028   1 963 009   2 143 415   2 023 935                   
  Fair value gain on surety receivable   32 743   12 859   —      —  (650) (620) 40 608  27 494  (141 345) (87 800)
  Fair value gain on put option   22 000   —   —      —  32 743  12 859  —  —  —  — 
  Fair value gain on other financial instruments   14 533   50 387   14 533   4 208  —  —  —  —  22 000  — 
  Expected credit loss on loans   (69 571)  (73)  (69 028)  602  —  —  —  —  —  46 179 
  Financial guarantee contracts     671     671  (98) (471) (445) (204) —  — 
  Bad debts and expected credit losses on trade receivables, other receivables and advances  to customers   (667 354)  (328 359)  (667 551)  (328 572) —  —  196  213  — 
  Loss on modification of financial instruments   (57 453)  —     (57 453)  —    —  —  —  —  —  — 
  Depreciation and amortisation   (190 440)  (174 045)  (168 976)  (153 205) —  —  (655) (628) (20 809) (20 212)
  Operating profit/(loss)  1 126 486   1 524 449   1 194 940   1 547 639  31 995  11 768  39 704  26 875  (140 153) (61 833)
  Finance costs   (682 599)  (201 225)  (681 193)  (197 477) —  (79) (236) (1 327) (3 512)
  Finance income   411 540   80 993   407 731   79 733  —  —  3 317  1 108  491  152 
  Reversal of impairment of investment in associate   962 531   —     962 531   —       —  —  —  —  — 
  Share of (losses)/profits from associates and joint ventures   (1 329 747)  8 042   (1 320 348)  1 678  —  —  (9 399) 6 364  —  — 
  Taxation   (200 038)  (320 262)  (187 893)  (313 621) (7 892) (2 119) (4 398) 865  145  (5 387)
  Profit/(loss) for the year    288 173   1 091 997   375 768   1 117 952  24 104  9 649  29 145  34 976  (140 844) (70 580)
  Profit/(loss) for the year attributable to:                               
  Equity holders of the parent   268 966   1 027 079   360 771   1 058 951  24 104  9 649  24 935  29 059  (140 844) (70 580)
  Non-controlling interest   19 207   64 918   14 997   59 001  —  —  4 210  5 917  —  — 
  Reconciliation of profit/(loss) for the year to core                               
  headline earnings for the year                                
  Profit/(loss) for the year attributable to equity holders of the parent   268 966   1 027 079   360 771   1 058 951  24 104  9 649  24 935  29 059  (140 844) (70 580)
  Amortisation of intangibles raised through business combinations net of tax and non-controlling interest   31 605   32 169   31 605   32 169  —  —  —  —  —  — 
  Headline earnings adjustment   101 390   1 832   101 026   1 708  —  —  305  428  59  (304)
  Core headline earnings for the year    401 961   1 061 080   493 402   1 092 828  24 104  9 649  25 240  29 487  (140 785) (70 884)
  The Company is domiciled in the Republic of South Africa. The revenue earned from external customers in South Africa is R18.9 billion (2022: R17.8 billion), and from external customers from other countries is R3.1 million (2022: R2.6 million).
  The Africa Distribution segment includes revenue of R3.5 billion and R2.2 billion earned from two external customers.
  At 31 May 2023, the Group is managed on the basis of four main business segments:
  • Africa Distribution includes the distribution of prepaid airtime, starter packs and electricity of the South African network operators and utility suppliers, the distribution of ticketing and gaming vouchers as well as the distribution and financing of handsets, tablets and other devices within South Africa and certain African countries.
  • International includes the investment in Oxigen Services India.
  • Solutions includes marketing of cellular and financial products and services through outbound telemarketing and other channels, provides inbound customer care and technical support, and markets data and analytics services.
  • Corporate performs the head office administration function.
  Core headline earnings
Core headline earnings is a non-IFRS measure used by the Group in evaluating the Group's performance. This supplements the IFRS measures. Core net profit is calculated by adjusting net profit for the year with the amortisation of intangible assets net of deferred taxation and non-controlling interests that arise as a consequence of the purchase price allocations completed in terms of IFRS 3 – Business Combinations. Core headline earnings is calculated by adjusting core net profit with the headline earnings adjustments required by SAICA circular 1/2023.
  Reconciliation of core headline earnings to relevant IFRS measures is presented in note 1.5