Blue Label Telecoms Integrated Annual Report 2019

Blue Label integrated annual report 2019 3 OUR VISION is to be the leading global distributor of secure fintech products and services within emerging markets. AIRTIME Customers are our most important assets and our function is to satisfy their expectations in a sustainable manner. We believe in creating an enjoyable work environment in which we motivate and incentivise employees to be more productive and creative. Consulting and working together as a team towards a common goal ensures that we can achieve our objectives, simultaneously developing sustainable value propositions for each stakeholder grouping. By conducting ourselves with honesty and integrity in all interactions, we create trust which is a key driver to maintaining stakeholder relationships. ENJOYMENT ACHIEVEMENT AND DRIVE TO SUCCEED We recognise and reward the achievement of goals and targets. We celebrate creative and exceptional deliverables. HONESTY AND INTEGRITY CUSTOMER SERVICE ORIENTATI0N OUR VALUE SYSTEM COLLABORATION OUR MISSION is to provide products and services required by the middle and lower tiers of the world’s economic pyramid. We focus on diversifying the range of products and services we offer, while expanding our distribution footprint through organic and acquisitive growth. Vision, mission and value statements Blue Label integrated annual report 2019 3 ABOUT US 1 – 21 LEADERSHIP 22 – 29 PERFORMANCE 30 – 73 GOVERNANCE 74 – 120 SHAREHOLDERS’ INFORMATION AND ADMINISTRATION 121 – IBC