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17

BLUE LABEL INTEGRATED ANNUAL REPORT 2015

ETHICAL LEADERSHIP AND BUSINESS CONDUCT

Good corporate governance is essentially about

effective and responsible leadership. It is

characterised by the ethical values of responsibility,

accountability, fairness and transparency. The typical

aspects of corporate governance, such as the role

and responsibilities of the Board and Directors

individually, internal audit, risk management and

stakeholder engagement rest on a foundation of

ethical values.

Blue Label’s ethical standards are encapsulated in

its ethics statement, which provides a template for

ethical reasoning as a guide to all employees in

their dealings with both internal and external

stakeholders. The ethics statement is applicable

to employees across the Group, as well as to

customers, business partners, suppliers and other

stakeholders. Each is requested to uphold the ethical

reasoning of the statement, thereby enabling us to

live our values.

The purpose of the ethics statement is to:

emphasise the Group’s commitment to ethics

and compliance with laws and regulations;

set out basic standards of ethical and legal

behaviour;

provide reporting mechanisms for known or

suspected ethical or legal violations; and

help prevent and detect wrongdoing.

Blue Label reiterates its stance on the following

matters:

fraudulent, corrupt or illegal practices are not

tolerated. Bribes or any other illicit payments

including facilitations will neither be paid

nor received;

the Group does not participate in any illegal

anti-competitive activity. Employees cannot

authorise or participate in any illegal conduct or

action that purports to restrict competition; and

the Group is non-political.

Employees are expected to demonstrate ethical

business practices. All new staff members undergo

an induction programme that includes training on

the above code of business conduct, including the

function of the ethics hotline, such as what should

be reported and how to report unethical behaviour

via this channel. The ethics hotline is outsourced to

KPMG Ethics Line, a division of KPMG, and has been

certified by EthicsSA as fulfilling the External

Whistleblowing Hotline Service Provider Standard

EO1.1.1. This standard is a best practice set of

guidelines or norms for the professional and ethical

conduct of external whistleblowing hotline service

providers operating their own centres or facilities.

A number of incidents were reported during the

year. All incidents were human resource-related

and were resolved by the Group Head of Human

Resources and the relevant line managers, in terms

of the Group’s various policies and procedures.