Blue Label Telecoms Integrated Annual Report 2018

All roads lead to BLU GOVERNANCE 58 – 89 Governance philosophy and approach 58 Effective and ethical leadership 59 Board composition, structure and report back 61 King IV functional areas 69 Governance of risk 70 Technology and information governance 70 Compliance report 71 Combined assurance 72 Audit, Risk and Compliance Committee’s report 73 Social, Ethics and Transformation Committee’s report 78 Remuneration report 79 FINANCIAL PERFORMANCE 90 – 192 SHAREHOLDERS’ INFORMATION AND ADMINISTRATION 193 – IBC Annexure to the Group annual financial statements – shareholder analysis 193 Notice of Annual General Meeting 194 Glossary 203 Administration IBC ABOUT US 01 – 15 Approach and reporting frameworks 01 Company overview 02 Highlights 03 How we create value 04 Our strategy and the Six Capitals 06 Material risks and opportunities 10 Stakeholder relations 12 LEADERSHIP 16 – 23 Board of Directors 16 Senior Management 20 Chairman’s report 22 PERFORMANCE 24 – 57 Interview with the Joint Chief Executive Officers’ 24 Financial Director’s report 28 Ten-year review 38 Value added statement 40 Operating structure 42 Our operational review 44 Human capital 51 Health and safety 54 Social practices 55 Corporate social investment 56 Contents Navigation Annual financial statements Notice to meeting www.bluelabeltelecoms.co.za