Blue Label Telecoms Integrated Annual Report 2018

Word Definition PoPI Protection of Personal Information Act POS Point of sale, usually a place or a device PowerPin voucher Offline prepaid electricity top-up, consolidates the purchase of prepaid electricity across national municipalities PwC PricewaterhouseCoopers Inc. Reware Reware is a distributor of certified pre-owned smartphones RC Remuneration Committee, part of the Remuneration and Nomination Committee RNC/Remco Remuneration and Nomination Committee SAICA South African Institute of Chartered Accountants SBI State Bank of India SED Socio-economic development SHEQ Safety, Health, Environment and Quality SIM card Subscriber identification module card SMS Short message service spaza shop An informal convenience outlet SRI Index Socially Responsible Investment Index SSETA Services Sector Education and Training Authorities STI Short-term incentives TJ Transaction Junction Proprietary Limited touch points Devices through which consumers are able to purchase Blue Label products and services TPC The Prepaid Company Proprietary Limited transactional services Includes money transfers, payments of bills and the like unbanked People without bank accounts underbanked/badly banked People with poor access to mainstream financial services, such as banks and therefore rely on alternative financial services or alternatively people with bank accounts who do not make effective use of the broader services offered by the bank – they merely deposit and withdraw cash from their accounts UniPIN Universal PIN for prepaid electricity USSD Unstructured supplementary service data value added Measure of wealth the Group has created in its operation by “adding value” to the cost of products and services VAS Value-added services Viamedia Viamedia Proprietary Limited virtual distributor Distribution of e-tokens of value in electronic format virtual prepaid airtime Airtime top-up in an electronic format WAP Wireless application protocol WASP Wireless application service provider WASPA Wireless Application Service Providers Association SHAREHOLDERS’ INFORMATION AND ADMINISTRATION Blue Label integrated annual report 2018 205

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