Blue Label Telecoms Integrated Annual Report 2018

Company overview We are specialists in prepaid products and the electronic distribution of virtual merchandise. We combine technical innovation with entrepreneurial flair to bring products and services associated with the developed world directly to the doorsteps of people who may be geographically and economically isolated from the mainstream. By so doing, we create jobs, support the growth of small businesses, and assist in bridging the digital divide. Listed on the JSE, we are a ground-breaking mobile technology company that derives our strength from our extensive distribution network and our commitment to long-term partnerships. OUR VALUE SYSTEM Customer service orientation – Customers are our most important assets and our function is to satisfy their expectations in a sustainable manner. Achievement and drive to succeed – We recognise and reward the achievement of goals and targets. We celebrate creative and exceptional deliverables. Honesty and integrity – By conducting ourselves with honesty and integrity in all interactions, we create trust which is a key driver to maintaining stakeholder relationships. Enjoyment – We believe in creating an enjoyable work environment in which we motivate and incentivise employees to be more productive and creative. Collaboration – Consulting and working together as a team towards a common goal ensures that we can achieve our objectives, simultaneously developing sustainable value propositions for each stakeholder grouping. OUR MISSION is to provide products and services required by the middle and lower tiers of the world’s economic pyramid. We focus on diversifying the range of products and services we offer, while expanding our distribution footprint through organic and acquisitive growth. OUR VISION is to be the leading global distributor of secure fintech products and services within emerging markets. Our proprietary platforms to enable mobile networks, utilities, banks, retailers, petroleum companies and POS devices to access the advantages of a digital economy. We are driving financial inclusion of the mass market. Our trusted Blu-approved logo is the sign of our market leadership, and of our values-driven and customer-first approach. Please visit www.bluelabeltelecoms.co.za for a full list of our products and services. 02 Blue Label integrated annual report 2018