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Careers

At Blue Label Telecoms, we’re impressed by character, dedication and perseverance as much as we are impressed with qualifications and experience. #TeamBlu players have the tenacity, courage and passion for achieving results without trampling fellow team members to get where they’re going. Our industry faces rapid change, all the time. If you’re resilient and adaptable, you’ll thrive on the fast-paced world we operate in.

We encourage you to have fun and find your purpose while always keeping an eye on the prize. “The prize?”, you might ask - will always be our strive for customer-centricity. If you are an innovator, an optimist, an agent of change, then we want you on our side! We want agile, collaborative thinkers who can evaluate, investigate, and communicate their way through any snags and problems - people who understand that businesses are built on the entrepreneurial spirit of each and every one of us.

We are looking for individuals to build relationships and who are not only in it for the ‘now’. Our team spirit is built on integrity, honesty and respect. We firmly believe that skills and knowledge can be acquired, but it is fundamentally your aspiration to succeed that will forge the pathway to greatness.

Are you TeamBlu?

Transition Manager


REPORTS TO:
General Manager: Customer Service and Payments
DIVISION:

Location / Operation:
Transaction Junction - Cape Town Western Cape South Africa
APPLICATION CLOSING DATE:
Friday, 23 April 2021

Qualifications

  • Matric.
  • Postgraduate qualification in Implementation Management and Project Management or similar.

EXPERIENCE

  • Experience of transitioning complex IT projects with personal accountability for delivering to time and cost for projects typically up to 6 months in duration.
  • IT background with experience across the systems development life cycle with experience in different project phases.

The Transition Manager is responsible for coordinating implementation activities, providing effective team leadership, including information flow to and from operations during project work. Contribute to business case. Promotes awareness of transition planning and support process and strategy.

Transition and Project Planning

  • Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production. This includes operational readiness, support documentation and acceptance checklists, internal and with customers.
  • Ensure service transition is planned and executed to schedule, budget and scope.
  • Build transition plans including infrastructure/application support models, change management, internal and with customers.
  • Be responsible for coordinating implementation activities, providing effective team leadership, including information flow to and from operations during project work.

Implementation and Pipeline Management

  • Be responsible for coordinating implementation activities, providing effective team leadership, including information flow to and from operations during project work.
  • Co-ordinate routine installations and de-installations of items of hardware and/or software with customers.
  • Monitor the effectiveness of installations and ensures that appropriate recommendations for change are made.
  • Assess, analyse, develop, document and implement changes based on requests for change.
  • Liaise with business and IT partners on release scheduling and communication of progress.
  • Work with project manager to establish end-to-end project plan and approach.
  • Contribute to the communication deck to customer alignment and support.
  • Promotes awareness of transition planning and support process and strategy.

Self - Management

  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
  • Demonstrate consistent application of internal procedures.
  • Plan and prioritise, demonstrating abilities to manage competing demands.
  • Demonstrate abilities to anticipate and manage change.
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs.

 

Experience:
  • Experience of transitioning complex IT projects with personal accountability for delivering to time and cost for projects typically up to 6 months in duration.
  • IT background with experience across the systems development life cycle with experience in different project phases.


Minimum qualifications
  • Matric.
  • Postgraduate qualification in Implementation Management and Project Management or similar.


Behavioural attributes
  • Resourcefulness.
  • Optimizes Work Processes.
  • Ensures Accountability.
  • Balances Stakeholders.
  • Plans and Aligns.
  • Manages Complexity.
  • Business Insight.
  • Situational Adaptability.
  • Collaborates.
  • Instills Trust.
  • Cultivates Innovation.
  • Customer Focus.



Apply Now:

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BE EXCEPTIONAL #TEAMBLU

EMPLOYEE BENEFITS

  • Smartfunder
  • Absa Bank
  • GIB (provident fund)
  • Hotels and Wine discounts
  • Grayston Pharmacy Deliveries

Your family matters to you, so they are important to us too, many of our benefit programs are aimed at supporting you and your loved ones through life's various stages.

  • My Run
  • Physio
  • Healthy Company

Our employees' physical, mental, emotional & financial health is one of our priorities. We promote a healthy, balanced lifestyle by bringing various healthy initiatives to the workplace.

QUALITY OF WORK

We offer exciting and challenging work which encourages innovation and out of the box thinking.

CULTURE & LEADERSHIP

  • Blue Blood
  • CLA Values awareness and engagement
  • Communication from Leadership, desk drop

We are a fun and family orientated environment that values high performance through, transparency, collaboration and customer centricity.

We create a fun filled environment where people feel passionate, safe, valued and cared for. We treat each other with respect and operate with authenticity and integrity!

Our employees have the opportunity to engage with communities the company supports through identified events and initiatives.

We offer competitive compensation that rewards high performance.