22 Feb 2018: Blue Label Telecoms earnings b...  |  14 Feb 2018: Making the cut...


At Blue Label Telecoms, we’re impressed by character, dedication and perseverance as much as we are impressed with qualifications and experience. #TeamBlu players have the tenacity, courage and passion for achieving results without trampling fellow team members to get where they’re going. Our industry faces rapid change, all the time. If you’re resilient and adaptable, you’ll thrive on the fast-paced world we operate in.

We encourage you to have fun and find your purpose while always keeping an eye on the prize. “The prize?”, you might ask - will always be our strive for customer-centricity. If you are an innovator, an optimist, an agent of change, then we want you on our side! We want agile, collaborative thinkers who can evaluate, investigate, and communicate their way through any snags and problems - people who understand that businesses are built on the entrepreneurial spirit of each and every one of us.

We are looking for individuals to build relationships and who are not only in it for the ‘now’. Our team spirit is built on integrity, honesty and respect. We firmly believe that skills and knowledge can be acquired, but it is fundamentally your aspiration to succeed that will forge the pathway to greatness.

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Decisioning Engineer

Head of Decisioning
Blue Label Distribution - Sandton
Location / Operation:
BluNova - Johannesburg Gauteng South Africa
Friday, 14 August 2020


  • STEM Bachelor’s degree (Statistics, Mathematics, Engineering, Computer Sciences, and related quantitative fields)



  • Minimum of 3-8 years’ experience in similar role

Responsible for assessing, scoping, and/or developing/redeveloping business processes and products for deployment through the DaaS environment. This requires consulting type business engagement to identify appropriate applications for the DaaS environment be scoped, developed, deployed and monitored. This includes collection of requirements for deployment from business, conducting pre deployment analysis of commercial and operational metrics to quantify baseline activity and potential uplift and communication thereof to onboard and upskill stakeholders. Scoped developments will need to be appropriately prioritised and briefed into the BluNova team. Performance of deployments must be tested, simulated or modelled, and then monitored to actively drive continuous improvement of existing use cases and drive expanded application of new use cases. The overall output will be a sustainable solution/product that creates measured business value to the respective segments within the group with further potential to the external market.


  • Facilitate the delivery of the BluNova Strategy both in BluNova and relevant business partners
  • Support and enable the roll out of Decisioning as a Service (DaaS) capabilities through relevant channels and businesses (be the face of the delivery of DaaS and entrench and grow the understanding, application and development of the DaaS environment within their businesses)
  • Drive entrenchment, and then expansion of decisioning led practices at an operational level by providing leadership and foresight through insight and demonstrating value from applications. Requires understanding the business needs, building appropriate DaaS solution(s), appropriately capturing and communicating value added and garnering buy-in from affected businesses and their employees
  • Help to shape partner business’ strategies and to, guide good operational decision making through insight from the BluNova capabilities. This involves effective application of DaaS to provide solutions that meet specific current and future business needs and goals BLT Business’ and select associates
  • Staying up to date with, developing and driving dissemination and adoption of best in class technologies, techniques, tactics and tools for effective delivery of DaaS across the BluNova team and business partners
  • Plan and develop decision support systems that help leadership in taking decision led business actions

Delivering Decisioning as a Service (DaaS)

(Business Decisioning and Process Automation, Improvement, Monitoring and Development)

  • Work with stakeholders throughout the organisation to understand business models, value drivers, needs and context in or der to identify opportunities for leveraging BluNova’s data assets and the DaaS platform to develop, communicate and deliver business solutions
  • Identify, assess and map business process, product and analytical model requirements for appropriate development, redevelopment and/or deployment into the DaaS environment
  • Build and design decision management strategies, solution development to optimise business ends, process automation, consumer initiatives, analytics frameworks, decisioning solutions and best practices within the business
  • Operationalise solutions, models, strategies and relevant applications through the DaaS environment
  • Achieve revenue targets by supporting and developing further applications to be applied to/through DaaS
  • Design and develop data reporting for relevant business operations (through provided DaaS or external BI solutions)
  • Perform impact analysis, modelling, logic testing, and simulations on solutions, applications, campaigns, models etc. which may be intended to be deployed
  • Mentorship of the DaaS capability within BluNova and relevant business partners, developing the skill set and deploying solutions
  • Drive relevant DaaS solution and capability development both at that time and into the future
  • Ensure testing is done for all upgrades and system changes in the bluHORIZON environment for any errors
  • Troubleshoot and resolve system problems in a timely fashion
  • Recommend appropriate enhancement of DaaS systems and applications

Data Gathering and, Curation

  • Understand the breadth of BluNova’s data sets and engage in interactive data exploration and data-driven story-telling to communicate or apply this in business
  • Source and motivate for new data and/or features (both within and external to partner companies) that may be required to deliver DaaS or modelling requirements
  • Assess the effectiveness and accuracy of new data sources and ensure that they are appropriate for the BluNova environment
  • Ensure that informative datasets are appropriately served for analytics and BI applications inside and outside of BluNova as required
  • Describe and motivate for changes in data requirements for the data engineer and/or data scientist to include in the pipeline
  • Influence the architecture of data structures and feature sets so that they (1) facilitate diverse and detailed analyses (2) enable large scale processing, (3) manage data sensitivity and (4) promote future applications of the DaaS environment

Applied Analytics, Modelling and Data Science

  • Develop/capture needs for custom data models and algorithms that enable delivery of solutions, and which are best fit for purpose within the context of the solution
  • Collaborate with data engineer(s), data scientists(s) and/or software developer(s) to scope, monitor and maintain the analytics environment to, enable data modelling, exploration, mining at scale and product development thereof
  • Use modelling to optimise solution development, decisioning and customer experience where appropriate
  • Gather and analyse information to inform appropriate hypotheses and guide DaaS process and analytical model development
  • Contribute to the development and communication of recommendations
  • Monitor data and model integrity and accuracy in DaaS applications
  • Test all upgrades and changes to applications within the DaaS platform for any errors
  • Troubleshoot and resolve problems identified in a timely fashion
  • Recommend enhancements to models, applications, processes and systems
  • Productionalise developed models into DaaS
  • Perform ad-hoc descriptive analysis based on business needs and provide key data insights
  • Execute consumer, process, and market research that will drive the business
  • Synthesize and provide clear visualisation of insights surfaced by mining data
  • Report on key metrics for campaign effectiveness and develop key findings for optimisation
  • Perform analysis and develop dashboard(s) and report(s) to support the broader set of stakeholders of DaaS solutions as required
  • Assist in developing annual operating budgets

Stakeholder Management

  • Understand business operations and issues or bottlenecks communicated by management or operational teams and identify areas where we may 
  • Support solution deployment, expansion of applications, data gathering, data analysing activities and stakeholder buy in and engagement
  • Work with management to prioritise requirements and synthesise information needs
  • Present and depict the rationale of findings in an easy to understand format for business users to consume
  • Communicates and develop relationships with business, partners, suppliers and subject matter experts as
  • Collaborate closely with other teams to formulate analytically driven best-of-class solutions and directly contribute to a variety of validation activities such as analysis design, execution and assessment; data review; and campaign performance evaluation


  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Security and Compliance

  • Works with the ISO to ensure that the information used adheres to the regulatory and security policies and agreements in place and provides motivation to improve upon these where possible
  • Qualifies where information can be stored or what information, external to the organisation, may be used in support of the use case
  • Collaborates with the ISO to ensure that the information used follows the compliance, access management, and control policies and that it meets the qualification and assurance requirements of the Group

Data Evangelism and Solution/Product Innovation

  • Knowledge sharing and explanation within contexts and levels of detail that recipients may appreciate
  • Application brainstorming
  • Help drive day-to-day research and analytics efforts while delivering high impact, actionable insights
  • Availability as a DaaS solution subject matter expert
  • Promote data driven business approach through leveraging the PLM framework
  • Participation in big data communities / open source
  • Apply concepts of development frameworks (Agile/Waterfall) to deliver sustainable market driven solutions/products
  • Input into the business case across uses cases in the BluNova pipeline
  • Minimum of 3-8 years’ experience in similar role

Minimum qualifications
  • STEM Bachelor’s degree (Statistics, Mathematics, Engineering, Computer Sciences, and related quantitative fields)


Competencies / Behaviour

Functional Competencies

  • Experience with business process modelling and associated software
  • Hands-on experience with data management and curation. Experience with databases and data warehouses such as SAP, SQL, Oracle, DB2.
  • Ability to understand the data sources and extract data as needed
  • Experience with data modelling tools such as Informatica, SAS, or other open source tools and packages
  • Understanding of business cases and the concept of ROI
  • Ability to assess feasibility, viability and impact of projects and associated sub components
  • Expertise in using Microsoft Office suite (Excel, Word, PowerPoint, outlook)
  • Experience with Big Data Technologies such as Hadoop, Spark, MapReduce, etc. preferred
  • Experience with cloud-based environments preferred
  • Understanding of Agile methodologies for rapid development
  • Ability to visualize data and communicate story

Behavioural attributes


  • Energy       
  • Passion     
  • Respect for others.
  • Honest and Fair
  • Creativity   
  • Entrepreneurial Orientation
  • Positive Attitude     
  • Courage     
  • Tenacity     
  • Achieves Results    


  • Evaluating problems
  • Investigate Issues
  • Creating innovation
  • Building Relationships
  • Communicating Information
  • Providing Leadership
  • Showing Resilience
  • Adjusting to change
  • Giving Support
  • Processing Details
  • Structuring Tasks
  • Driving success


  • Judgement
  • Strategy
  • Execution and Results
  • Customer centred0
  • Talent
  • Planning and Improvement
  • Influence and Communication0
  • Ethics and Compliance
  • Adaptability

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Your family matters to you, so they are important to us too, many of our benefit programs are aimed at supporting you and your loved ones through life's various stages.

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Our employees' physical, mental, emotional & financial health is one of our priorities. We promote a healthy, balanced lifestyle by bringing various healthy initiatives to the workplace.


We offer exciting and challenging work which encourages innovation and out of the box thinking.


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We are a fun and family orientated environment that values high performance through, transparency, collaboration and customer centricity.

We create a fun filled environment where people feel passionate, safe, valued and cared for. We treat each other with respect and operate with authenticity and integrity!

Our employees have the opportunity to engage with communities the company supports through identified events and initiatives.

We offer competitive compensation that rewards high performance.