Blue Label Distribution
At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering, and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.
Our growing product list includes starter packs, airtime, data, bill payments, vouchers, electricity and tickets for events and services. Our solutions, too, are evolving to meet changing market needs, and include bulk printing, vending machines, kiosk transmissions, POS terminals , gateway for integrated POS , and mobi merchant. Blu-approved brands are distributed at independent shops, petrol stations, spaza shops, formal retailers, mobile shops, banks, and large corporates. We have 80% of the market share at petrol stations.
We supply and support devices that are fast, functional, and easy to use, including Spectra, Touch Screen Solutions, Vending machines, and Till point integrations. We believe in quality service and support, and our customers receive dedicated and specialised support nationally through a team of dedicated customer relationship consultants (CRCs) and technical support consultants (TSCs). CRCs are committed to fostering lasting customer relationships through a managed call cycle and are equipped to tend to our customer's every need. TSCs are skilled to ensure onsite support for device or technical related queries and together with the CRC ensure high levels of customer satisfaction through their ability to resolve queries professionally and on time. Regional offices are located in Johannesburg, Nelspruit, Durban, Port Elizabeth, Cape Town, Polokwane, Bloemfontein, and East London.
Our call centre, 0861-411411, is available to help customers and merchants with any product or service related queries. It is open seven days a week, from 7am to 9pm. You can also reach our call centre by email firstname.lastname@example.org and by fax 086-508-0868.
- +27 11 523 3030
- +27 11 523 3001
- 75 Grayston Drive (Corner of Grayston Drive & Benmore Drive), Morningside Extension 05, Sandton, Jhb, South Africa