BLUE LABEL INTEGRATED ANNUAL REPORT 2011
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Vision, mission and values

Vision statement

To become the leading global distributor of secure electronic tokens of value and other transactional services within emerging markets.

Mission statement

To provide world-class product and service offerings to consumers within the middle and lower tiers of the world’s economic pyramid. We aim to achieve this through the development and acquisition of cutting-edge technologies, the expansion of our global footprint of touch points and adherence to our core values.

Our values

Enduring relationships

> Partnering with key stakeholders to ensure sustainability
> Skills retention through self-empowerment, incentivisation and creating a sense of ownership

Entrepreneurship

> Identifying new opportunities and converting them to profit centres
> Encouraging entrepreneurial thinking and rewarding innovation
> Encouraging a culture where excellence as opposed to position triumphs

Innovation

> Encouraging lateral thinking to achieve proprietary technology and commercialisation
> Not allowing comfort zones to hamper progress
> Not resting on laurels

Integrity

> Ethical business practices
> Sound governance
> Strict compliance with legal and regulatory obligations
> Respect for the interest of all stakeholders, including shareholders, customers, suppliers and employees
> Making a contribution to the betterment of society as a responsible corporate citizen, including commitment to transformation and socio-economic and environmental imperatives
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