Report boundaries and reporting standards

Blue Label Telecoms was guided by the Sustainability Reporting Guidelines prepared by the Global Reporting Initiative (GRI) in compiling this sustainability report. This report provides information in respect of the financial year ended 31 May 2009.

Since Blue Label Telecoms is still a newly listed company, joining the JSE Limited (JSE) two years ago, processes for reporting continue to be in an improvement phase. Thus, this report represents the group’s first sustainability report in compliance with GRI G3 guidelines, and therefore contains no comparable data. However, systems and processes have been implemented from the commencement of the 2010 financial year to assist in the more accurate recording of those aspects of its business practices which will affect the sustainability issues herein reported.

In most cases, the scope of this report predominantly incorporates information on the activities and initiatives of the South African operations of the group and statistical “non-financial” data is limited to where systems and processes allow (e.g. employment statistics).

The content of this report has been set according to GRI’s guidance on “materiality”; to the best of the company’s ability, noting that while areas of material risk and/or opportunity have been identified upon which there are currently inadequate systems and/ or information to report on, the content is nonetheless a fair representation of the company’s ability to respond to the concerns and interests of its varied stakeholders.

Where necessary, re-statements of financial and/or operational data will have been disclosed in the directors’ report (e.g. new acquisitions). However, because this is Blue Label Telecoms’ first sustainability report, there are no re-statements of sustainability information or measurement techniques to be discussed.