sustainability report

stakeholder relations

The building of long-term and mutually beneficial relationships with our stakeholders is a business imperative. In pursuit of this goal we will interact with our stakeholders in a manner that is beyond reproach.

The guidelines we follow in interacting with our stakeholders are summarised as follows:

Employees

  • manage our employees in an equitable, trustworthy and transparent manner;
  • value diversity and ensure that the profile of our workforce reflects the demographic composition of South Africa;
  • actively care for the safety, health and welfare of all employees; and
  • energise our employees to continuously deliver superior performances.

Investors

  • adherence to the laws and regulations governing our business;
  • benchmarking our operations and processes against international standards;
  • provision of regular and comprehensive reports on our operations, financial results and governance processes; and
  • share the benefits of our operations in an equitable manner.

Communities

  • acceptance of our responsibility to participate in building capacity and alleviate poverty in the areas where we operate; and
  • accepting that the sustainability of our host communities extends beyond the finite time frames associated with our operations.

Customers and business partners

  • building mutually beneficial long-term relationships through the quality of our products, the reliability of our services and our business integrity; and
  • recognising the need to add value throughout the supply and distribution channels.

Governmental bodies

  • respect the laws and regulations governing our business in the areas where we operate; and
  • support national aspirations and policies aimed at building democratic and prosperous societies.

Media

  • acknowledge and respect the media as a primary channel of communication; and
  • engage in open and honest dialogue and expect in return, fair, balanced and objective reporting.